I take care of everything
Property Appraisal
Assess your property and provide you with an estimated earning potential
Furnishing and Styling
Highlight your property’s best features with furnishings, interior design and styling to ensure you property stands out. I can assist with anything from a full makeover to putting in the finishing touches
Pricing and Revenue Management
Consistent optimising of tariffs, occupancy and rental earnings using dynamic pricing, local market knowledge, content, property presentation and responsive service
24/7 Management and Guest Support
Bookings accepted around the clock
Highly responsive guest communications from enquiry to post check out
5-star review managementCalendar Management
Cross platform calendar management to optimise occupancy and ensure availability accuracy
Guest Amenities
Essential luxury amenities and welcome gift for every guest
Digital guest guide so property and area information are at the guests’ fingertips
Safety and Compliance
Ensuring that your property complies with local Short Term Accommodation regulations and Safety Standards
Photography and Listing
Professional photography captures the best features of your property
Your listing copy is written to turn lookers into bookersMultiple Platforms
Maximising reach by listing across the highest performing booking platforms, including Airbnb, VRBO, Stayz, Booking.com
Direct booking site saves owners and guests on booking site fees
Re-marketing to guests’ posts stay to book direct via our websiteBooking Management
Guests are screened to ensure they are right for your property
Seamless, automated guest communications and payment processing ensures smooth co-ordination for cleaning maintenance, guest check ins and check outs.Cleaning and Linen
Professional cleaning teams to ensure your property is spotless and prepared for your next guest
Professionally laundered linen for each guest check-inProperty Maintenance
Regular property inspections ensure your property is maintained to the highest standard
Trusted support network ensures any issues are addressed promptly with the least disruption to the guest
Why list with me?
- Full-service management
Whether you have a holiday home or are looking to build a short stay rental investment portfolio, I take care of everything – your property, your guests, and your investment. - Focus on Marketing
I manage your listings, marketing campaigns, photography, property presentation and SEO so that your property gets booked at the best price to the right guests. - Around the clock support
I have the right systems in place to offer highly responsive and around the clock support to handle all guest messages and requests to book. This enables me to maximise every opportunity and bring you the best returns. - The Right Technology
I have the technology in place to systemise and automate processes - dynamic pricing systems, guest screening, automated guest messaging, cleaning management software, noise monitoring devices and our property management system with owner portal access to view calendars and financials.
One Mile Retreat
Glenyss has managed our beach house since 2014. Since then our bookings and rental income has increased exponentially. She is on top of everything, managing the listings and bookings, maintaining the property, letting us know when things need updating or improved and receiving 5 star guest reviews.
On the Beach Getaway
Glenyss has managed my beach front apartment for many years. She continues to increase my rental returns year on year and suggesting ways to improve my property. And she always seems to attract great guests who leave 5-star reviews for us.
Beach House 7
We couldn’t be happier with the bookings and service that BTBG provides. Glenyss does a wonderful job vetting our guests and ensuring they have a great stay. She attends to anything that needs to be fixed or maintained straight away and always responds quickly to guests and myself. My returns have significantly increased, and I don’t have the hassle of doing it myself.